When it comes to independent schools, there is no doubt that the customers (parents and their children) are the ultimate judge of a school’s success.
Merchiston briefed an independent research company, RSAcademics, to survey the parent body and report on how the School was viewed. The results were then compared with RSAcademics database of over 70 independent UK schools, so that Merchiston could be benchmarked against the marketplace – and the School could understand, objectively, how it was delivering for parents.
The results were both pleasing and enlightening. Over 200 parents responded. 90% said they were ‘completely’ or ‘very satisfied’ with the school. 88% said they would definitely recommend the School to other parents. RSAcademics said, “These are truly outstanding results.” They added, “…to put these results into context, both the satisfaction and advocacy scores set new standards for senior boarding schools in the RSAcademics Parent Survey.”
“Absolutely top notch. Had my boys at another competing school in EDI for a bit and found the culture gravely lacking, and teachers unwilling to really care about it beyond a bit of lip service. In contrast, Merchi walks the talk through and through. Very ‘real,’ happy, enriched boys who support each other and are supported by teachers and staff with emotional intelligence and true caring for the experience and excitement for learning. Fabulous education. Where at prior school the kids cut each other down, here one of my sons had a peer warmly talk him through some homesickness as he tried to fall asleep, etc. Such a warm, welcoming place and parents are always about and welcome. Whereas the prior school was a scratchy starched shirt, Merchi is a warm, cozy cashmere jumper. You really can’t find better. Be sure to do a taster day as again, some schools sell well but your child can only thrive and be happy and excited to go to school if the experience is amazing every single day, with every single teacher. And as a lesson learned on my part – trust your child after the taster day. You don’t want to have to switch schools after 3 months because Mom and Dad were impressed by a lower-culture school just b/c “TB went there…” Merchi offers the real thing through and through.”
“I think that, as an initial impression, it has been very good and my son has settled in very well. Any problems I have had have been swiftly sorted out. I had cause to go into another boy’s boarding house at another school and was struck by the fact that my son’s room was so tidy in comparison. I love that they are not all becoming too male in an all male environment.”
“We couldn’t be happier with the start our son has had. The School has exceeded our expectations in every way.”
“Overall, a very good start to his time there – he wished he was sent earlier.”
“They are doing a great job. They are approachable and available and treat me with respect. When I have brought things to their attention, I am listened to and they act after discussion – I recognize and trust the expertise of the School.”
“I do not think it is possible to improve on this as all that could be done has been done by the School, and more. We have been so impressed by the real care and warmth we have met in all members of the staff at Merchiston. Thank you very much.”
“We are very appreciative of the management and leadership of Merchiston. It is an institution affording one of the greatest possible starts in life of our boys, and we will always be supportive of the School, its life and needs.”
“I’m extremely happy with all that I have asked for, they have always gone out of their way to accommodate. It would be impossible to do more.”
“Brilliant, keep going!”
“I am delighted with the way my son is cared for and I can think of no way that the School could improve on what they already provide. There is no comparison between Merchiston and the other school in which I have a child. Merchiston is streets ahead on the care front.”
“I was surprised at the willingness of teachers to meet up outside of classes to give extra help and support when needed.”
“Life at Merchiston does not simply encourage an academic hunger but also a hunger in activities outside the classroom.”